Cancellation and Refund Policy

Welcome to our Cancellation and Refund Policy page. At Virtual View India, we value customer satisfaction and strive to ensure a fair and transparent process for returns and exchanges.

1. Time Frame for Returns or Exchanges

Customers can initiate a return or exchange within 30 days from the date of purchase. Products or services must be in their original condition and include all original components.

2. Initiating a Return or Exchange

To start a return or exchange process, please follow these steps:

Include your order number and the reason for the return or exchange in the email.

Wait for a confirmation email with further instructions on how to proceed.

3. Refund Processing Time

Upon receiving your return/exchange request, we will process your refund or exchange within 15 business days. The following conditions apply:

Refunds will be credited to the original method of payment.

In the case of exchanges, the replacement item will be sent out as soon as the original item is received and inspected.

4. Non-Refundable Items

Please note that certain items may be exempt from returns or exchanges due to their nature. These include:

Digital products or services that have been accessed or used.

Customized or personalized items.

Items on sale or clearance.

5. Shipping Costs

Customers are responsible for the shipping costs of returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at support@virtualviewindia.com. We will provide instructions for the return and replacement process.

7. Changes to the Cancellation and Refund Policy

Virtual View India reserves the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us

For more information about our cancellation and refund policy, please contact us at support@virtualviewindia.com.